gajbee Terms & Conditions

By accessing, registering on, or using any part of the gajbee platform (the "Platform"), you ("User", "Player", or "you") confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease using the Platform. gajbee reserves the right to amend, update, or replace these Terms at any time. We will notify registered users of material changes by posting a notice on the Platform or via the email address associated with the account. Continued use of the Platform following any amendment constitutes acceptance of the revised Terms.

To register and use the Platform, you must satisfy all of the following eligibility conditions at all times:

• You are at least 21 years of age. This minimum age requirement is strictly enforced. gajbee may request documentary proof of age at any point and will suspend any account where age cannot be verified.
• You are accessing the Platform as an individual acting on your own behalf, not as an agent, trustee, or representative of any third party.
• You have not previously had an account suspended or terminated by gajbee for any breach of these Terms.
• You are not a current or former employee, director, officer, contractor, or close family member of gajbee or any associated affiliate.
• You acknowledge that online gambling may be restricted or prohibited in certain jurisdictions. It is your sole responsibility to ensure that use of the Platform is lawful in your jurisdiction before registering.
• You are registering with accurate, complete, and current personal information. Providing false or misleading information is a material breach of these Terms and may result in immediate account closure and forfeiture of any balance.

Each player is permitted to hold one registered account only. Opening multiple accounts — whether under the same or different names, email addresses, device identifiers, or payment methods — is strictly prohibited. gajbee uses automated detection systems to identify duplicate accounts. Where duplicate accounts are identified, all accounts will be suspended, any bonuses will be voided, and the net balance may be withheld pending review.

All financial transactions on the Platform are conducted in Bangladeshi Taka (৳). gajbee does not hold player funds in foreign currencies, and there are no hidden currency conversion fees applied to deposits or withdrawals.

gajbee currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may be available subject to periodic review. gajbee reserves the right to add or remove accepted payment methods at any time without prior notice.

The minimum deposit amount is ৳100. Minimum and maximum withdrawal amounts are displayed within the cashier section of your account and may vary by payment method. Limits are subject to change at gajbee's discretion.

Withdrawal requests submitted to mobile wallet methods (bKash, Nagad, Rocket) are typically processed within 15 minutes of approval. Bank transfer withdrawals may take up to 3 business days depending on the receiving institution. gajbee processes withdrawals 24 hours a day, 7 days a week including public holidays observed in Bangladesh.

• Withdrawals may only be made to a payment account registered in the same name as your gajbee account.
• Before processing a withdrawal, gajbee may require account verification documents including a government-issued photo ID and proof of payment method ownership.
• Where a deposit bonus has been credited to your account, the associated wagering requirements must be completed before the bonus-derived funds can be withdrawn.
• gajbee reserves the right to delay or withhold a withdrawal pending a fraud or security review. We aim to communicate any such delay to the player within 24 hours.

All funds deposited by a player remain the property of that player until they are used in gameplay or forfeited pursuant to these Terms. gajbee does not use player funds for operational purposes and maintains a separate segregated structure for player balances.

gajbee offers a range of promotional incentives to new and existing players, including welcome deposit bonuses, reload offers, free spins, cashback programmes, and seasonal promotions tied to the BPL, IPL, Eid, Pohela Boishakh, and other events in the Bangladeshi calendar.

• All bonuses are subject to specific wagering requirements, minimum odds restrictions, eligible game lists, and expiry periods stated in the individual bonus terms at the time of the offer.
• Bonus funds are credited separately from real-money funds. Real-money funds are used first in gameplay; bonus funds are applied once the real-money balance reaches zero.
• Only one welcome bonus may be claimed per player, per household, per device, and per payment account.
• Bonuses may not be transferred, sold, or exchanged for cash prior to meeting wagering requirements.
• gajbee reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any bonus claimed prior to withdrawal of an offer will continue to be subject to the terms active at the time of claim.

Any player found to be exploiting bonuses through coordinated wagering, arbitrage, the use of multiple accounts, or any other strategy that gajbee determines to be contrary to the spirit of the offer will have their bonus voided and their account reviewed. gajbee's determination of what constitutes bonus abuse is final.

All games available on the gajbee Platform — including but not limited to cricket live betting, slots, live casino tables, crash games, and fish shooting arcade titles — are governed by individual game rules provided within the game interface. In the event of any conflict between game-specific rules and these Terms, these Terms shall prevail except where game-specific rules explicitly override a particular clause.

A bet is considered accepted only when gajbee's system confirms it and the corresponding amount has been deducted from your account balance. gajbee reserves the right to refuse, limit, or void any bet at its sole discretion, including where: (a) the bet was placed after an event has started; (b) a system or pricing error occurred; (c) the bet is suspected to have been placed with knowledge of information not publicly available at the time.

gajbee reserves the right to void bets in cases of obvious pricing errors, data feed failures, force majeure events, or match abandonment in accordance with the sporting body's official rules. In the event of a void, the staked amount will be returned to the player's account balance without interest.

• Using automated bots, scripts, or software to interact with the Platform in any manner not expressly authorised by gajbee.
• Colluding with other players to manipulate game outcomes or share information during live poker or multi-player game sessions.
• Attempting to exploit any software bug, glitch, or technical vulnerability. Any winnings generated as a result of an identified exploit are void.
• Placing bets for the primary purpose of money laundering, structuring, or circumventing financial reporting obligations.
• Any form of match-fixing, spot-fixing, or use of insider information in cricket or other sports markets.

You are solely responsible for maintaining the security and confidentiality of your gajbee username and password. You must not share your login credentials with any other person. All activity that takes place under your account — whether or not authorised by you — is your responsibility.

If you suspect that your account has been accessed without your authorisation, you must notify gajbee immediately at [email protected]. We will investigate and take appropriate action, which may include temporarily suspending your account pending a security review. gajbee will not be held liable for any losses, costs, or damages incurred as a result of your failure to keep login credentials secure.

gajbee employs SSL/TLS encryption on all data in transit and stores passwords in a hashed, non-reversible format. Despite these protections, no online platform is entirely immune to security incidents. We strongly recommend enabling any additional account security features available within your account settings.

gajbee is committed to promoting responsible gaming across all player segments. We provide tools including deposit limits, session time limits, and voluntary self-exclusion to assist players who wish to manage their gaming activity. These tools are available within the account settings section and take effect within 24 hours of activation.

Self-exclusion requests are binding for the duration selected by the player and cannot be reversed during that period. Players who believe that gambling is negatively affecting their personal or financial wellbeing are strongly encouraged to use these tools and to seek support. Full details of all available responsible gaming measures are provided on the Responsible Gaming page.

gajbee will not knowingly permit persons under the age of 21 to register or use the Platform. If we have reason to believe that a registered player is under the age of 21, we will suspend that account immediately pending age verification. Any winnings generated by a player who is subsequently found to be under 21 will be forfeited.

All content on the gajbee Platform — including but not limited to the brand name, logo, interface design, graphics, text, software, game assets, and data compilations — is the intellectual property of gajbee or its licensed providers and is protected by applicable copyright, trademark, and database rights.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or otherwise exploit any part of the Platform without the express prior written consent of gajbee.

To the fullest extent permitted by applicable law, gajbee, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

gajbee's total aggregate liability to any player in connection with their use of the Platform, regardless of the form of action, shall not exceed the total net deposits made by that player in the 30 days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. gajbee makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to carry out maintenance, upgrades, or modifications at any time, which may result in temporary unavailability of some or all Platform features.

gajbee reserves the right to suspend or terminate any player account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms or our Responsible Gaming or Privacy Policy.
• Provision of false, inaccurate, or unverifiable personal information during registration or verification.
• Suspected fraud, money laundering, match-fixing, or any other criminal or regulatory violation.
• Chargebacks or disputed transactions initiated by the player's payment provider without prior contact with gajbee support.
• Any conduct that gajbee reasonably determines poses a risk to the integrity of the Platform or the safety of other players or staff.

Upon termination for breach, gajbee may withhold the account balance pending investigation. Where the balance is determined to be legitimate and not connected to any breach, it will be returned to the player via their registered payment method, net of any applicable fees. Bonus funds and winnings derived from bonus funds will be forfeited upon termination for breach.

A player may request voluntary account closure at any time by contacting gajbee support at [email protected]. Upon voluntary closure, any remaining real-money balance will be paid out to the player's registered payment method after identity verification, subject to standard withdrawal processing times.

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of the Platform, gajbee encourages players to contact our customer support team in the first instance at [email protected]. Our support team operates around the clock and aims to resolve player concerns within 48 hours of receipt.

gajbee's decisions regarding disputed bets, account matters, and bonus eligibility shall be final and binding, provided that they are made in good faith and in accordance with these Terms. If a player remains dissatisfied following a formal review, they may seek resolution through an independent dispute mechanism where applicable.

gajbee reserves the right to amend these Terms at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where practicable, notify registered players via the email address on their account or via an in-platform notification. It is your responsibility to review these Terms periodically.

Your continued use of the Platform after any amendment has been posted constitutes your acceptance of the revised Terms. If you do not agree with any change, you must stop using the Platform and may request voluntary account closure as described in Section 10.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the gajbee Platform, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response time: We aim to respond to all queries within 24 hours (Bangladesh Standard Time, UTC+6)
• Responsible Gaming queries: For urgent responsible gaming matters, please visit our Responsible Gaming page for immediate self-help tools and support resources.