gajbee Responsible Gaming

At gajbee, responsible gaming is not an afterthought — it is a core part of how we operate. We understand that for the vast majority of players across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar, gambling is a form of entertainment. However, we also recognise that for a small number of people gambling can become a serious problem that affects their finances, relationships, and wellbeing.

This page sets out the responsible gaming tools available to every gajbee account holder, guidance on recognising problem gambling behaviour, and clear instructions on how to seek help. We strongly encourage all players to read this page in full and to make active use of the protective tools we provide.

🔞 The 21+ Age Requirement

gajbee enforces a strict minimum age requirement of 21 years. This is not merely a guideline — it is a hard rule that applies to every player on the platform, regardless of location within Bangladesh or payment method used.

During the account registration process, all players are required to confirm that they are aged 21 or above. We carry out identity verification checks on accounts, and any account found to belong to a person under the age of 21 will be immediately suspended. All funds held in that account will be returned net of any bonuses claimed, and the account will be permanently closed.

If you are a parent or guardian and suspect that someone under your care has opened a gajbee account, please contact our support team at [email protected] without delay. We will investigate and act swiftly.

🧰 Responsible Gaming Tools

gajbee provides a set of practical tools that put you in control of your gambling activity. You can access and adjust these settings from within your account at any time.

📋 How to Activate Self-Exclusion

Activating self-exclusion on gajbee is straightforward. Follow the steps below, or contact our support team who can initiate the process on your behalf immediately.

⚠️ Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise, especially in the early stages. The following warning signs may indicate that gambling is becoming a problem rather than a form of entertainment. If you identify with several of these signs, we strongly encourage you to use our responsible gaming tools or contact support immediately.

• You find yourself thinking about gambling constantly — planning your next session, reliving past wins or losses, or looking for ways to fund more bets.
• You feel the urge to gamble with increasingly larger amounts of money in order to get the same level of excitement or thrill.
• You have made repeated unsuccessful attempts to cut back, control, or stop gambling entirely.
• You feel restless, irritable, or anxious when trying to reduce or stop your gambling activity.
• You use gambling as a way to escape stress, problems at work, relationship difficulties, or feelings of depression or anxiety.
• After losing money, you return quickly to try to win it back — a pattern commonly known as "chasing losses".
• You have lied to family members, friends, or colleagues about how much time or money you spend on gambling.
• You have borrowed money, sold possessions, or misused funds intended for other purposes (rent, bills, food) in order to gamble.
• Gambling has put significant strain on important relationships in your life, or caused difficulties at work or in your studies.

✅ Tips for Gambling Safely

For the majority of gajbee players, gambling is a fun and controlled activity. The following practical guidelines can help ensure it stays that way.

• Set a strict budget before you start. Decide in advance the maximum amount you are prepared to lose in a session and stick to it. Use gajbee's deposit limit tool to enforce this automatically.
• Never chase your losses. Losses are a normal part of gambling. Trying to recover them by placing larger bets rarely works and usually makes things worse. Accept a loss and step away.
• Treat gambling as entertainment, not income. Do not rely on betting as a source of income or to pay bills. The house edge means that over time losses are expected.
• Take regular breaks. Use the session timer tool to remind yourself to step away. Even a short break helps you make clearer decisions when you return.
• Do not gamble under the influence of alcohol or substances. Impaired judgement leads to poor betting decisions and is one of the most common precursors to problem gambling.
• Keep gambling separate from other financial priorities. Never gamble with money needed for rent, food, school fees, or family commitments — for yourself or for others in your household across Dhaka, Sylhet, Khulna, Rajshahi, Barisal, or anywhere else in Bangladesh.
• Balance gambling with other activities. Maintain hobbies, social connections, and non-gambling entertainment to ensure gaming stays in healthy perspective.
• Know the rules of the games you play. Understanding the odds and rules of cricket betting, slots, crash games, and live casino tables helps set realistic expectations about outcomes.

👪 Protecting Young People

gajbee takes the protection of minors extremely seriously. We require all players to be 21 years or older and we implement identity verification measures to enforce this requirement. However, we also encourage parents and guardians to take proactive steps at home to prevent underage access to gambling websites.

• Use parental control or filtering software on shared devices to block access to gambling websites and apps.
• Keep your gajbee account login credentials private and never share them with children or younger siblings.
• Talk openly with young people in your household about the risks of gambling and the legal age requirement.
• If you discover a minor has accessed a gambling site, report it to the site's support team immediately and consider using a device-level content filter going forward.

If you believe a minor has created a gajbee account or has accessed your account without your knowledge, contact us immediately at [email protected]. We will act on all such reports without delay.

📞 Get Help and Support

If you feel that gambling is no longer fun and is starting to have a negative impact on your life or the lives of those around you, please reach out. Our support team is available 24 hours a day, 7 days a week, and will treat all responsible gaming enquiries with the utmost sensitivity and confidentiality.

You do not need to be in crisis to contact us. If you simply want to talk through your options, understand how a tool works, or ask us to set a limit on your behalf, our team is ready to help. There is no judgment — we are here to support every gajbee player in making informed and healthy choices about their gambling activity.

📜 Our Ongoing Commitment

gajbee regularly reviews and updates its responsible gaming policies to reflect current best practices. We monitor account activity for patterns that may suggest problem gambling and may proactively contact players where we have genuine concerns about their wellbeing. We will never use responsible gaming concerns as a reason to delay or withhold a legitimate withdrawal — any player who reaches out for help will receive it promptly and fairly.

We also remind all players that gambling — whether on BPL cricket matches, T20 World Cup fixtures, slots, crash games like Aviator, or live casino tables — always involves an element of chance. No strategy, system, or pattern of play guarantees a win. Please set realistic expectations and gamble only with money you can genuinely afford to lose.

For further information on how gajbee handles your personal data in connection with responsible gaming monitoring, please review our Privacy Policy. For the full set of rules governing your account and gameplay, please read our Terms & Conditions.